Paktolus IT Solutions

Careers

Thank you for your interest in a career at Paktolus ITS. We're always looking for bright, energetic people to join our team. If you are looking for an entrepreneurial environment, and you are fanatical about customer service, we'd love to talk with you. Feel free to send us your resume to: careers@PaktolusITS.com.

Email: careers@PaktolusITS.com

Current Opening

Information Technology Support Specialist

Job Function: Under limited supervision, provide end-user support and is responsible for the technical implementation and support of client hardware and software products needed to support their day-to-day business activities. Plans and coordinates projects to meet future needs.

Qualifications: High School Diploma, technical college, or equivalent work experience. Knowledge of Microsoft Windows server/workstation hardware, software and peripheral equipment a must; and some basic familiarity with network telecommunications.

Experience: This is an entry level position. Working knowledge of computers and peripherals is a most.

DUTIES AND RESPONSIBILITIES:

Manages multiple servers ensuring proper integration of these components with existing computer systems.
Researches, evaluates, purchases, installs, configures, and troubleshoots all hardware, peripherals, and equipment necessary to meet business objectives.
Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational problems.
Oversees the daily operational activities of technology systems.
Reviews departmental requests for technology and makes recommendations, as appropriate on alternative system options.
Serves as a technical resource for other staff members as well as clients.
Performs miscellaneous job-related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Ability to plan, create, program and manage complex statistical computer databases.
Knowledge of data security and disaster recovery systems and procedures.
Knowledge of a range of network systems, protocols, and applications.
Ability to communicate technical information to non-technical personnel.
Knowledge and understanding of LAN administration in a secure environment.
Ability to determine computer problems and to coordinate hardware and/or software solutions.
Knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment.
Ability to plan, implement, test, and troubleshoot system software.
Ability to work in a collaborative team environment.
Coordinate the implementation of computer software systems and upgrades.